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Business telephony services have expanded in today’s digital age. Mobile devices and advancements in technology have made it easier than ever to communicate it a multitude of ways, but the most personal (and oftentimes efficient) form of communication continues to be a phone conversation. Emails can get sent to spam, instant messages get ignored, and texting can lead to misunderstandings. That’s why it’s essential for your business to have dependable telephone solutions.

Business telephony refers to the technology associated with the electronic transmission of voice, fax, or other information between distant parties using systems historically associated with the telephone. Basic telecommunication options include: basic telephones, business phone systems, and VOIP phones (Voice Over Internet Protocol). Current trends include:

  • VOIP systems
  • Use of cloud platforms
  • DSL/T1
  • Fiber optics